Questions, answered straight.

Fill the short form on our booking page — trip details, vehicle, date. A real person confirms your fixed price within 15 minutes, day or night, and you pay securely online only after you approve it. Prefer the phone? Call +1 888 688 6895 and we'll handle everything.

Yes. Your quote is all-inclusive for the trip you describe — no surge pricing, no meters, no cash requests at the curb. The price only changes if you change the trip, and any add-ons you choose are shown before you pay.

Only after you approve your fixed quote. You'll receive a secure Stripe payment link — your card details are handled entirely by Stripe and never touch our servers. Your booking is confirmed the moment payment completes.

All rides are reserved in advance — we recommend at least 24 hours before pickup, and earlier for large groups, accessible vehicles, child seats, holidays and major events, when availability is tighter.

Yes — mention the return or extra stops in the notes when you request your quote, and we'll price the full itinerary together. One reference, one payment, every leg planned.

Cancel online more than 24 hours before pickup and you're refunded everything except a flat $5 booking fee. Within 24 hours of pickup, bookings are non-refundable. Full details on our Cancellation & Refund Policy page.

Self-service on Manage my booking — enter your GE- reference and the email or phone you booked with. You can view status, pay, or cancel there without calling anyone.

Yes — contact us before pickup and we'll rework the time, vehicle or addresses, subject to availability. If the new price is higher you pay only the difference; if lower, we refund the difference.

Add your flight number when you book. We monitor your flight details and adjust the pickup where reasonably possible — a delayed flight is not treated as a cancellation. For major disruptions, one message to our 24/7 team updates everything.

A shared shuttle groups passengers heading the same direction so you split the cost — lowest price, a little more time. A private ride is your vehicle only, direct door to door. Both carry the same fixed-price promise.

Each vehicle listing shows its passenger and bag capacity. Tell us about oversized items — skis, golf bags, instruments, strollers — in the notes so we plan the right vehicle. Extra or oversized items may carry a disclosed add-on fee, always shown before you pay.

Yes, on request — declare them at booking so the vehicle arrives equipped. Child-restraint laws apply everywhere we operate, and you're always welcome to bring your own seat.

Service animals always ride free — that's the law and our promise. Other pets are welcome on most trips in an appropriate carrier; tell us at booking, and any pet fee is disclosed before you pay.

Yes — purpose-equipped ramp and lift vans with trained drivers, for airports, medical appointments and everyday trips. See our Accessible Transport page for the full picture.

Your confirmation includes meeting instructions for your pickup, and your driver's details are shared before the trip. Can't find each other? Call the number in your confirmation before leaving the pickup area — leaving without contact may be treated as a no-show.

Tipping is optional and appreciated — it's never required and never hidden in your price. If a gratuity is ever included for a specific service, it's disclosed at checkout, not discovered in the car.

Email bookings@goeverywhere.world with your booking reference and we'll coordinate with the driver to track it down and arrange return — courier costs are payable by the owner.